MOQ, or Minimum Order Quantity, refers to the smallest number of units that a customer must order to initiate production. This ensures efficiency and cost-effectiveness for both parties. The exact MOQ varies depending on the product type, customization level, and fabric selection. For bespoke or high-complexity orders, MOQs may be higher to accommodate production setup requirements.
Yes, we provide sample garments to help clients verify the quality, fit, design, and fabric before committing to full-scale production. Samples are usually charged separately and can take several days to produce depending on complexity. Providing samples minimizes errors in bulk production and ensures the final product meets your expectations.
Production lead time depends on multiple factors including order quantity, design complexity, fabric availability, and current production schedules. Typically, standard orders are completed within 2 to 6 weeks. Custom or bulk orders may require longer timelines due to additional steps like pattern making, quality approval, and packaging.
Absolutely. We specialize in custom designs, private labeling, and branded apparel solutions. Our team can assist with creating tech packs, patterns, embroidery, printing, and final packaging according to your specifications. Every custom order undergoes detailed review to ensure it aligns with your brand identity and quality expectations.
We work with a broad range of fabrics including cotton, polyester, linen, wool, blends, and sustainable options like organic cotton, bamboo, and recycled polyester. Material selection depends on the client’s requirements, end-use, and budget. We also advise clients on fabric suitability for durability, comfort, and care.
Yes, we ship worldwide. Shipping methods include air or sea, depending on order size, urgency, and cost considerations. Delivery timelines vary according to the selected method and the destination country. Customers are responsible for import duties, taxes, and customs clearance, while we ensure products are safely packaged and dispatched.
Yes, we adhere to internationally recognized ethical and sustainable manufacturing standards. This includes safe working conditions, fair wages, minimal environmental impact, and compliance with certifications such as WRAP, GOTS, and ISO standards. We also prioritize reducing waste and using eco-friendly materials wherever possible.
Sewnex Apparel ensures all products meet strict quality standards. If a product arrives defective or damaged due to company error, we provide replacement, repair, or refund. Customers must report issues promptly with proof. Damages caused by customer handling or incorrect specifications are not covered.
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